Customer Success Manager Mid Market (F/M)
ModjoParis, Ile-de-France, France
Posted November 13, 2025
Full Time
About the Company
Modjo is an AI-powered platform that captures and analyzes sales conversations to help sales teams perform better: less admin, more impact.
Job Description
We are looking for a Customer Success Manager Mid Market to own and grow a portfolio of mid-market clients by driving adoption, retention, and expansion through AI-powered value delivery.
Requirements
- 2+ years of experience in Customer Success, Account Management in a SaaS environment
- Comfortable engaging and influencing C-level stakeholders
- Highly organised and structured, able to manage multiple accounts and inbound requests efficiently
- Strong business acumen and can translate product value into tangible outcomes
- Proactive, autonomous, and solution-oriented, with an entrepreneurial mindset
- Fluent in French and English and able to manage international clients
Benefits
- A foundational role in a fast-growing B2B SaaS company backed by top European VCs
- Great culture
- Offices in the heart of Paris (75003)
- Healthcare: Alan Blue insurance
- Perks: Wellpass & Beetogreen (bikes) preferential rates + RTT
- Generous parental leave policy
- Bonus pay or benefits may be available
