Momofuku Las Vegas is seeking a Front of House Manager to oversee service and train FOH team members. The successful candidate will have a minimum of one year of restaurant management experience in a high-volume, upscale to fine dining restaurant.
Requirements
- Maintain proper flow of service while upholding service standards, product quality, and cleanliness
- Perform administrative tasks including financial reports, scheduling, facilities maintenance, and Health Department checks
- Conduct daily and on-going comprehensive education for FOH team members
- Ensure that all team members are trained and follow all safety and DOH sanitation policies and procedures
- Update all printed and digital menu materials based on product selection and availability
- Assist in executing new restaurant initiatives and service protocols through staff training
- Interact with guests to ensure service and food quality
- Cultivate relationships with guests to create return business
- Support service team by troubleshooting any escalated guest issues
- Drive and support the continual development of FOH team members by upholding performance expectations, providing ongoing feedback, and offering input for regular performance reviews
- Execute FOH team member training programs as determined by GM and Momofuku Corporate Office
- Oversee daily reservations and providing support at the host stand throughout the shift
- Manage private event inquiries and day-of event execution
- Assist in managing customer service responses and leading all guest recovery efforts
- Lead by example in properly executing all service standards and protocols
Benefits
- Competitive pay
- Comprehensive benefits package
- 401k
- Employee assistance program
- Flexible spending account
- Gym and commuter discounts