Front of House Manager

Momofuku Las Vegas is seeking a Front of House Manager to oversee service and train FOH team members. The successful candidate will have a minimum of one year of restaurant management experience in a high-volume, upscale to fine dining restaurant.

Requirements

• Maintain proper flow of service while upholding service standards, product quality, and cleanliness
• Perform administrative tasks including financial reports, scheduling, facilities maintenance, and Health Department checks
• Conduct daily and on-going comprehensive education for FOH team members
• Ensure that all team members are trained and follow all safety and DOH sanitation policies and procedures
• Update all printed and digital menu materials based on product selection and availability
• Assist in executing new restaurant initiatives and service protocols through staff training
• Interact with guests to ensure service and food quality
• Cultivate relationships with guests to create return business
• Support service team by troubleshooting any escalated guest issues
• Drive and support the continual development of FOH team members by upholding performance expectations, providing ongoing feedback, and offering input for regular performance reviews
• Execute FOH team member training programs as determined by GM and Momofuku Corporate Office
• Oversee daily reservations and providing support at the host stand throughout the shift
• Manage private event inquiries and day-of event execution
• Assist in managing customer service responses and leading all guest recovery efforts
• Lead by example in properly executing all service standards and protocols

Benefits

• Competitive pay
• Comprehensive benefits package
• 401k
• Employee assistance program
• Flexible spending account
• Gym and commuter discounts