Customer Success Manager
MongoDBFrankfurt, Hesse, Germany
Posted March 20, 2026
Full Time
About the Company
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software.
Job Description
Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program.
Requirements
- 5+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role
- A background and passion for advocating on behalf of your customers
- A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Fertility Assistance
- Generous Parental Leave