Customer Success Manager
MongoDBDusseldorf, North Rhine-Westphalia, Germany
Posted March 20, 2026
Full Time
About the Company
MongoDB is a leading provider of database solutions for the AI era, empowering customers to innovate and disrupt industries.
Job Description
We are looking for a Customer Success Manager with a passion for technology and a customer-centric approach to help build our Customer Success program. The ideal candidate will have 5+ years of experience in a similar role and a background in advocating on behalf of customers.
Requirements
- 5+ years of experience in a Customer Success, Account Management, Client Services or other similarly customer-centric role
- Background and passion for advocating on behalf of customers
- Mind for technology and ability to learn about database and cloud concepts
- Ability to act with autonomy and make key decisions
- Entrepreneurial mindset and team player
- Prior exposure to database, cloud, and infrastructure technology is a plus
- Bilingual English and German
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance