Customer Success Manager
MongoDBMunich, Bavaria, Germany
Posted March 20, 2026
Full Time
About the Company
MongoDB is built for change, empowering customers and people to innovate at the speed of the market.
Job Description
Customer Success Manager role at MongoDB, seeking a passionate and autonomous individual to thrive in a customer-centric approach, with a background in technology and account management.
Requirements
- 5+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role
- Background and passion for advocating on behalf of customers
- Mind for technology, with aptitude and curiosity to learn about technical concepts
- Ability to act with a high level of autonomy
- Entrepreneurial mindset
- Team player and passion for collaboration
- Bilingual English and German
- Prior exposure to database, cloud, and infrastructure technology is a plus
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance
- Generous Parental Leave
- Fertility Assistance