Customer Success Manager
MongoDBDublin, Ireland
Posted March 20, 2026
Full Time
About the Company
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market.
Job Description
Customer Success Manager role for MongoDB, involves working with customers to provide guidance on MongoDB best practices and technology strategy, collecting feedback, and identifying roadblocks to inform internal teams. The role requires a high level of autonomy, entrepreneurial mindset, and ability to collaborate with sales, professional services, and product engineering teams.
Requirements
- 5+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role
- Background and passion for advocating on behalf of customers
- Mind for technology, ability to learn about MongoDB and databases
- Ability to act with a high level of autonomy
- Entrepreneurial mindset, ability to build new processes and practices
- Team player and passion for collaboration
- Prior exposure to database, cloud, and infrastructure technology is a plus
- Bilingual English and German
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Fertility assistance
- Generous parental leave policy