Customer Success Manager
MongoDBDublin, Ireland
Posted February 27, 2026
Full Time
About the Company
MongoDB is built for change, empowering customers and employees to innovate at the speed of the market.
Job Description
MongoDB is looking for a Customer Success Manager to join their team in Dublin. The ideal candidate will have 5+ years of experience in a Customer Success, Account Management, or Client Services role, with a background in advocating for customers and a passion for technology. The role involves working with customers to provide guidance on MongoDB best practices, identifying roadblocks, and developing new solutions. The ideal candidate will be a strategic advisor, a leader amongst peers, and a team player with a strong entrepreneurial mindset.
Requirements
- 5+ years of experience in a Customer Success, Account Management, or Client Services role
- Background in advocating for customers
- Passion for technology
- Ability to act with high autonomy
- Entrepreneurial mindset
- Team player and passion for collaboration
Benefits
- Flexible working model
- Generous parental leave policy
- Fertility assistance
- Employee affinity groups
- Supportive and enriching culture
- Accommodations for individuals with disabilities