Manager, Customer Success
MongoDBBengaluru, Karnataka, India
Posted February 20, 2026
Full Time
About the Company
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market.
Job Description
We're looking for an experienced people leader to help grow our Customer Success program. You'll play a key role in the growth and success of MongoDB, our customers, and CS team members. Your team will be working directly with our customers, and you'll help develop an outstanding program in one of its most exciting phases.
Requirements
- 10+ years relevant experience in CS, AM, Client Services, or other similar customer-facing roles
- 8+ years working within or supporting large enterprises
- Passion for and experience in hiring, developing and managing a team of individual contributors
- Proven track record and experience with fast-growing teams
- Experience or aptitude for learning enterprise infrastructure technologies
Benefits
- Generous parental leave policy
- Employee affinity groups
- Fertility assistance
- Opportunities for personal growth and business impact