Senior Customer Success Manager

As a Senior Customer Success Manager, you will be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise accounts. You will build deep relationships with senior stakeholders, understand intricate technical environments, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

Requirements

• 7 to 10+ years in a technical customer-facing role
• 4+ years experience being accountable for customer health and revenue realization for Enterprise customers
• Excellent verbal and written skills

Benefits

• Employee affinity groups
• Fertility assistance
• Generous parental leave policy