Call Center Specialist I or II
Monument HealthRapid City, South Dakota, United States
Posted March 16, 2026
35240 - 42800 USD
Full Time
About the Company
Headquartered in Rapid City, S.D., Monument Health is a community-based health care system with a mission to make a difference, every day. Monument Health offers care in 33 medical specialties and serves 20 communities across western South Dakota and in eastern Wyoming. With over 4,500 physicians and caregivers, Monument Health is comprised of 5 hospitals, 8 specialty and surgical centers and more than 40 medical clinics and health care service centers. Monument Health is committed to the future of medicine, with medical training partnerships, a medical residency program and more than 130 active research studies. We are confident about western South Dakota’s future, and we’re honored to be your partner in delivering excellence in health care.
Job Description
The Call Center Specialist serves as the first point of contact for patients, families, and providers, ensuring accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services.
Requirements
- High School Diploma/GED Equivalent
- 1-3 years Call Center Experience
