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Job description
Act as the primary technical point of contact for customers, handling inquiries with professionalism and ownership. Deliver best-in-class technical support and troubleshooting, resolving issues quickly and effectively within agreed SLA’s.
Create and maintain clear, high-quality knowledge base articles for both internal and external audiences. Share your expertise by conducting informal training sessions and capturing lessons learned across teams.
A proactive, customer-centric mindset with a proven ability to build long-term client relationships. Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
Company
Media & Communications • Tech, Software & IT Services
Motive Interactive is a global performance‑marketing and ad‑tech agency with over 20 years of experience in affiliate marketing, lead generation, user acquisition, and strategic media buying. Leveraging proprietary technology, direct media relationships, and advanced data‑science capabilities—including predictive modeling, machine learning, and real‑time bidding—the company delivers transparent, ROI‑focused campaigns. Motive partners with brands across finance, mobile gaming, and consumer services to scale profitably in competitive markets. Its service portfolio spans mobile and in‑app advertising, programmatic buying, retargeting, lookalike modeling, and major platform management (e.g., Google Ads, Facebook Ads). Recognized as a five‑time Inc. 5000 honoree, Motive is known for combining strategic insight with cutting‑edge technology to drive measurable growth.
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