Director, Account Management & Customer Success - Canada
MotiveToronto, Ontario, Canada
Posted March 23, 2026
243000 - 365000 USD
Full Time
About the Company
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.
Job Description
Motive is seeking a Director of Account Management & Customer Success in Canada to lead a growing sales organization responsible for managing, retaining, and expanding relationships across our customer base in Canada.
Requirements
- 10+ years of experience in SaaS sales, enterprise sales leadership, or revenue-focused account leadership
- 4+ years managing enterprise-focused sellers or account managers and customer success managers
- Demonstrated success owning, retaining, and expanding revenue within complex customer segments
- Strong operational acumen and experience working with tools such as Salesforce, sales analytics dashboards, and revenue forecasting metrics
- Experience building scalable account management programs that drive retention, renewal, and significant account expansion
- Excellent communicator with the ability to influence stakeholders across multiple functions
- Proven ability to build and scale quota-carrying teams in fast-growing SaaS environments
Benefits
- Health, pharmacy, optical and dental care benefits
- Paid time off
- Sick time off
- Short term and long term disability coverage
- Life insurance
- 401k contribution
