Technical Support Specialist
Motorola SolutionsAllen, Texas, United States
Posted March 4, 2026
60000 - 66800 USD
Full Time
About the Company
Motorola Solutions is a global community united by the pursuit to help keep people safer everywhere.
Job Description
Motorola Solutions is looking for a Technical Support Specialist to join their Customer Support organization. The ideal candidate will have a strong grasp of IP networking and experience configuring various operating systems. They will provide exceptional customer experience by troubleshooting software, hardware, and network issues, and maintain deep expertise in Motorola Solutions' video management systems, cameras, servers, and IP networking protocols.
Requirements
- Strong grasp of IP networking (routers, firewalls, wireless) and experience configuring various operating systems.
- Ability to translate complex technical concepts into clear, concise instructions for customers of all skill levels.
- Proven ability to identify root causes and resolve issues with high quality and minimal supervision.
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave