Patient Access Scheduling Coordinator II

The Patient Access Scheduling Coordinator II will support timely, efficient, and successful scheduling for all MAHEC clinics while providing excellent patient experience. They will assist patients in preparing for their appointments by creating and managing patient accounts, verifying insurance and demographics, and ensuring proper paperwork has been completed. This role works directly with patients, reviewing electronic health records, determining referral status, and maintaining open lines of communication between referral teams, ordering providers, and offices.

Requirements

• Schedule patient appointments across all MAHEC clinics
• Schedule patient appointments for MAHEC specialty groups
• Obtain and review patient's legal documentation related to decision-making for Risk review
• Reschedule cancelled patients
• Schedule Referrals appointments for tests, procedures, and consultations from offices outside of MAHEC and from internal referrals
• Maintain accurate records of contact attempts, correspondence, and referral processing and follow up activities in the EHR, and other established tracking systems.

Benefits

• Full benefits
• Public Service Loan Forgiveness (PSLF) Program
• Flu vaccine required