As a Colleague Manager at M&S, you will lead and inspire your team to deliver a consistent and exceptional customer experience, drive sales and contribution, and support your team across the full colleague lifecycle.
Requirements
- Take full accountability for your direct reports
- Mentor and develop your team to be their best
- Collaborate with the store leadership team to deliver shared objectives
- Implement launches, events, and campaigns flawlessly
- Drive accurate execution of all processes and guidelines in collaboration with your team
- Raise the bar through coaching and performance development
- Support your team across the full colleague lifecycle: hiring, duty of care, Return to Work (RTW), scheduling, holiday management, and more
Benefits
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business
- A generous Defined Contribution Pension Scheme and Life Assurance
- Full maternity pay for 26 weeks
- WorkLife options, including 4-day working week or 9-day fortnight
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work