Designate Colleague Manager - Dublin South

Designate Colleague Manager role at M&S in Dublin South. Lead and inspire teams, drive excellence, and deliver high performance. Responsible for colleague experience, mentorship, and development.

Requirements

• Full accountability for direct reports
• Mentor and develop team members
• Collaborate with store leadership team
• Role model M&S behaviours and demonstrate flexibility
• Empower teams to take ownership of Service, Selling, and Filling
• Create a great place to work by listening to and acting on colleague feedback
• Ensure store trades safely and legally
• Support and coach Shift Leads and Sales Advisors
• Implement launches, events, and campaigns flawlessly
• Drive accurate execution of all processes and guidelines
• Raise the bar through coaching and performance development
• Lead team to deliver a consistent and exceptional customer experience
• Drive sales and contribution through consistent delivery of key inputs
• Demonstrate digital confidence across all platforms
• Support team across the full colleague lifecycle
• Manage new starters through probation effectively
• Spot and develop talent to meet future succession needs
• Ensure duty of care calls and Returns to Work are completed promptly

Benefits

• 20% colleague discount across all M&S products and third-party brands
• Competitive holiday entitlement with potential to buy extra holiday days
• Discretionary bonus schemes awarded based on personal objectives and business performance
• Defined Contribution Pension Scheme and Life Assurance
• Full maternity pay for 26 weeks
• WorkLife options, including 4-day working week or 9-day fortnight
• Dedicated welcome to our teams with tailored induction and training programmes
• Perks and discounts via M&S Choices portal
• Industry-leading parental, adoption, and neonatal policies
• Access to wellbeing support, including Virtual GP and PAM Assist
• Charity volunteer day