Designate Colleague Manager - Dublin Area

At M&S, we’re evolving faster than ever before. As part of our transformation journey, we’re reshaping the way we serve our customers, empower our colleagues, and deliver results. We’re moving at pace, driven by innovation, agility, and a steadfast focus on excellence. If you're ready to lead with purpose, inspire teams, and make a real impact, this new role is your opportunity to be part of something extraordinary.

Requirements

• Take full accountability for direct reports
• Mentor and develop team to be their best
• Collaborate with store leadership team to deliver shared objectives
• Role model M&S behaviours and demonstrate flexibility
• Act on customer feedback with urgency
• Empower teams to take ownership of Service, Selling, and Filling
• Create a great place to work by listening to and acting on colleague feedback
• Deliver with Excellence
• Drive High Performance
• Support team across the full colleague lifecycle
• Manage new starters through probation effectively
• Spot and develop talent to meet future succession needs
• Ensure duty of care calls and Returns to Work are completed promptly
• Conduct absence review meetings where applicable
• Complete 100% of check-ins, celebrating success and managing performance
• Ensure compliance learning is completed by all colleagues

Benefits

• 20% colleague discount across all M&S products
• Competitive holiday entitlement
• Discretionary bonus schemes
• Generous Defined Contribution Pension Scheme
• Full maternity pay for 26 weeks
• WorkLife options
• Amazing perks and discounts via M&S Choices portal
• Industry-leading parental, adoption and neonatal policies
• Access to 24/7 Virtual GP and PAM Assist
• Charity volunteer day