Dispatcher - AAA
MTM, Inc.Phoenix, Arizona, United States
Posted April 3, 2026
20000 - 20000 USD
Full Time
About the Company
MTM Health is a medical and transportation management company whose mission is to partner with our clients in developing innovative solutions for accessing healthcare, increasing independence, and connecting community resources in the most cost-effective manner. To achieve our mission and overarching mission of communities without barriers, we leverage our core competencies in managing customer service operations and building provider networks. MTM provides management of transportation, care coordination through home and community based services, call center operations, ambulance claims, and functional assessments and travel training to state and county governments, Medicaid and Medicare managed care organizations (MCOs), third-party administrators, and healthcare providers.
Job Description
The Dispatcher works to direct the day-to-day route and trip operations, assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, tracks and reports sign-in/sign-out times, assure routes are timely, and communicate service issues to the appropriate personnel.
Requirements
- Must be 18 years of age or older
- High School Diploma or GED
- 1 year of Call Center experience
- 6 months Customer Service experience
- 2+ years in transportation routing, dispatching, and scheduling expertise preferred
- 1 year experience working with the applicable transit scheduling system preferred
Benefits
- Health and Life Insurance Plans
- Dental and Vision Plans
- 401(k) with a company match
- Paid Time Off and Holiday Pay
- Maternity/Paternity Leave
- Casual Dress Environment
- Tuition Reimbursement
- MTM Perks Discount Program
- Leadership Mentoring Opportunities
