Branch Ambassador
MukuruSouth Africa
Posted April 10, 2026
Full Time
About the Company
Mukuru is one of Africaâs largest money transfer providers and a leading nextâgeneration financial services platform. The company delivers affordable, reliable remittances and a suite of financial productsâincluding cash transfers, a prepaid Mukuru Card, and funeral coverâto the continentâs migrant diaspora and emerging consumer base. Mukuru differentiates itself through a resilient hybrid physicalâdigital payments infrastructure and a customerâcentric engagement strategy that leverages WhatsApp, free USSD, a mobile app, and multilingual support in 15 languages. By speaking the language of its users and addressing local pain points, Mukuru builds deep trust and drives financial inclusion across Africa.
Job Description
As a Branch Ambassador, you'll create standout customer experiences, welcome customers, guide them through processes, and explain Mukuru products in a simple and clear way.
Requirements
- Strong customer service skills and a passion for helping people
- Good communication skills and confidence engaging with customers
- Attention to detail and ability to follow processes
- Ability to work in a fast-paced, customer-facing environment
