Director of Property & Facilities Operations

Museum of Ice Cream is looking for a Director of Property & Facilities Operations to oversee property and facilities operations across all MOIC U.S. sites, ensuring each location meets brand, compliance, and safety standards.

Requirements

• Oversee property and facilities operations across all MOIC U.S. sites, ensuring each location meets brand, compliance, and safety standards.
• Build and implement company-wide systems for maintenance, vendor management, preventive programs, and emergency response.
• Lead and develop site-level Facilities Managers and manage external vendors, ensuring timely, cost-effective, and high-quality work.
• Partner with Construction and Production on new builds, renovations, and capital projects to ensure operational readiness and maintain design intent.
• Own property-level compliance: fire/life safety, health, permits, accessibility, insurance, and local regulatory standards in partnership with Legal and HR.
• Manage facility and property budgets, capital expenditure planning, and cost control across the portfolio.
• Oversee lease obligations, landlord relationships, and maintenance of key property documentation (permits, warranties, insurance certificates, etc.).
• Drive energy efficiency, sustainability, and waste reduction initiatives across all sites.
• Ensure business continuity plans, safety drills, and disaster recovery systems are in place and tested regularly.
• Champion operational excellence through consistent standards, audits, and reporting dashboards.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Ability to advance within the organization