IT Support Specialist (Remote - Hybrid)

MySigrid is looking to hire an IT Support Specialist to join their team in developing scalable software solutions. The role involves providing technical support to end-users, resolving technical issues, and maintaining software and IT systems. The successful candidate will be expected to have experience in MERN Stack, mobile app maintenance, and databases such as MySQL and NoSQL. A high level of spoken and written business English, excellent time management skills, and ability to work efficiently under pressure are also required.

Requirements

• Minimum 2 years' experience in a similar role in any industry
• Bachelor's Degree in Information Technology or any related field
• Experienced in MERN Stack (MongoDB/MySQL, Express, React and Node.js)
• Experienced in mobile app maintenance using React-native (Android/IOS)
• Familiar with databases such as MySQL, SQLite, NoSQL
• Familiar with AWS or Google Cloud Platform
• Understands REST APIs, and offline storage
• A high level of spoken and written business English
• Excellent time management skills: knows how to prioritize work, and able to multi-task to get things done in an efficient manner
• Ability to work efficiently, think strategically and solve issues effectively under pressure
• With strong analytical skills and can understand information immediately
• Has high attention to detail
• Pro-active and resourceful self-starter
• Desire and ability to work in a fast-paced technology environment
• With a quiet place at home away from any disturbance, a laptop, a smartphone, and fully running Wi-Fi connection 10mbps or higher

Benefits

• Competitive salary package
• Paid time off
• HMO Package for the employee and two codependents
• Reimbursable internet charges
• Comprehensive training and continuous learning advantages
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Co-Working days
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork & Respect, Pro-activeness, Accountability, and Determination