IT Workplace Experience Expert
mySugrVienna, Austria
Posted February 12, 2026
556416 - 558000 EUR
Full Time
About the Company
mySugr specializes in app-based, all-around care for people with diabetes made by people with diabetes. Our digital diabetes solution combines diabetes coaching, therapy management, diabetes supplies, automated data tracking, and seamless integration with a growing number of medical devices to ease the daily burden of living with diabetes. mySugr creates simple, effective solutions that serve people with diabetes, as well as organizations that manage populations with diabetes.
Job Description
We're seeking an innovative and proactive IT Workplace Experience Expert who can empower employees with the tools, resources, and knowledge they need to do their jobs effectively and reach their full potential.
Requirements
- Manage risks progressively and in a way that leads to opportunity
- Lean-Agile & Enterprise mindset that can break down silos
- Intellectual curiosity and integrity and has a strong passion for innovation
- Understanding of Roche-supported operating systems, devices and applications, including the Google Suite of Applications
- Experience with ticketing systems and troubleshooting hardware, software and mobile devices
- Excellent working knowledge of the ITIL processes in an IT service delivery
- Solid written and oral communication skills in local and English languages
- Understanding of MacOS technical background support
Benefits
- Apple hardware
- Fitness
- Public transport
- Lunch benefit
- Language classes
- Professional training budget
- Chance to join global conferences...
- Flexible working hours and home office policy
- 5 weeks vacation
- Amazing office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna...
