Enterprise Customer Success Director
NablaUnited States
Posted December 1, 2025
Full Time
About the Company
Nabla is a team of entrepreneurs, clinicians, and engineers committed to bringing back joy to the practice of medicine through the use of AI.
Job Description
Nabla is seeking an experienced Enterprise Customer Success Director to join their growing team. The role involves managing relationships with key accounts, driving product adoption, and shaping the product roadmap based on customer feedback. The company is dedicated to supporting clinicians and improving healthcare experiences through the use of AI.
Requirements
- 6+ years of experience in customer success, account management, or a related role
- Strong experience in and understanding of the healthcare industry and the needs of clinicians
- Excellent interpersonal and communication skills
- Strong analytical and problem-solving skills
- Ability to quickly learn and understand complex technical products
- Experience with EHR integration is a plus
Benefits
- Competitive salary and stock options
- Comprehensive Health Plans (100% individual coverage for Medical, Dental, and Vision insurance)
- Unlimited paid time off and 11 national holidays
- Unlimited sick leave
- Paid leave for new parents
- Remote-friendly ($1,500 to purchase home office equipment)
- Full ownership of your time and schedule