Case Manager I

National Church Residences is seeking a Case Manager I to provide direct case management services to residents in Permanent Supportive Housing, using a Housing First approach and operating within an integrated behavioral and primary healthcare model. The Case Manager I will support residents in achieving stability and independence through strengths-based care planning, advocacy, and resource coordination.

Requirements

• Conduct bio-psychosocial assessments and develop individualized care plans addressing housing, behavioral health, and substance use goals.
• Assist residents with accessing benefits, resources, and support services, including mental health and addiction recovery programs.
• Maintain accurate and timely documentation within 24 hours of resident contact.
• Facilitate psychosocial, relapse prevention, and life skills group sessions weekly.
• Ensure minimum monthly contact with all assigned residents (caseload up to 40).
• Provide transportation or accompany residents to essential appointments, including medical and behavioral health visits.
• Participate in Blended Management Team meetings weekly.
• Submit complete service logs weekly (50% of hours must be direct service).
• Perform other duties as assigned.

Benefits

• Medical Insurance
• Dental, Vision, Life & AD&D Insurance and Flexible Spending Accounts
• Paid Time Off (PTO) and Paid Holidays
• Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay
• Tuition Reimbursement
• Employee Discounts including Tickets, Retail, etc.
• Short-Term & Long-Term Disability coverage
• Accident, Hospital Indemnity & Critical Illness Insurance
• Wellbeing Programs including EAP, Tobacco Cessation, Weight-loss, and more