Program Delivery Quality Assurance Monitor - Bilingual English/Portuguese

The National Safety Council is looking for a Program Delivery Quality Assurance Monitor to conduct quality assurance monitoring of driver safety courses state-wide. The ideal candidate will have excellent communication skills, be a self-starter, and possess good time management and organizational skills.

Requirements

• Excellent written and verbal communication skills
• Ability to work independently
• High level of initiative
• Good time management and organizational skills
• Proficient with Microsoft Outlook, Excel, Word, and Powerpoint
• At least 2 years of relevant customer service or call center experience
• Bilingual in English & Portuguese

Benefits

• 401k Matching