Program Delivery Quality Assurance Monitor - Bilingual English/Spanish

The National Safety Council is seeking a part-time Program Delivery Quality Assurance Monitor to join its mission to save lives and prevent injuries. The successful candidate will conduct quality assurance monitoring of instructor activities, observe and document infractions of policy or procedures, and maintain records of observations.

Requirements

• Excellent written and verbal communication skills
• Ability to work independently and make decisions
• High level of initiative and good time management and organizational skills
• Proficient with Microsoft Outlook, Excel, Word, and Powerpoint
• At least 2 years of relevant customer service or call center experience
• Prolonged sitting
• Travel required (in-state, must have own transportation)
• Bilingual in English & Spanish

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan