Customer Care Lead Consultant

Customer Care Lead Consultant with advanced knowledge of the travel industry, responsible for dealing with escalations and providing resolutions to customers.

Requirements

• 5-9 years of experience in TMC/BT Consultant Role covering all supplier products
• 5+ years with multiple GDS experience (Sabre, Amadeus, Galileo) to advanced level
• Intermediate level Sabre (Sabre 4 native) required
• IATA accreditation (WWAFT/WAII/BA2)
• In-depth knowledge of industry practices, key suppliers, and their products and services

Benefits

• Competitive salary
• Opportunities for career growth
• Professional development opportunities