Customer Care Lead Consultant

Customer Care Lead Consultant responsible for dealing with escalations, providing resolutions, and maintaining high levels of technical, professional, and customer service skills in the service organization.

Requirements

• 9+ years of experience in TMC/BT Consultant Role
• 5+ years with multiple GDS experience
• Intermediate level Sabre (Sabre 4 native) required
• IATA accreditation (WWAFT/WAII/BA2)
• Customer Service experience within a contact center or customer facing role

Benefits

• Competitive salary
• Comprehensive benefits package