Incident Management - German speaker

We are seeking a professional to coordinate and drive incidents to restore normal service operations as quickly as possible, minimizing business disruption. This role plays a key part in service quality, availability, and continuous improvement across the organization.

Requirements

• Bachelor's degree in a related field or equivalent experience
• Proficiency with MS Office Suite
• Customer service experience
• Strong oral and written communication skills
• Good understanding of telecommunications, networking, or IT solutions and products
• Good coordination and organizational skills
• Minimum B2 proficiency in German and English

Benefits

• Private Health Insurance
• Employee Referral Bonus Program
• Wellbeing Resources
• Baby Bonus
• Life, Accident & Disability Insurance
• Numerous opportunities for internal career pathing and advancement
• Discounts for employees at NCR Atleos partners