Makers Air is seeking a friendly, detail-oriented Part-Time Reservation Agent to join our team in Fort Lauderdale. As the first point of contact for our passengers, you will play a key role in delivering an exceptional customer experience, and ensuring every passenger enjoys a smooth booking experience.
Requirements
- 2–4 years of experience in hospitality, aviation, or the travel industry
- High school diploma or equivalent required
- Associate degree in Aviation, Travel & Tourism, Business, or related field a plus
- Knowledge of travel to the Bahamas and Out Islands preferred
- Experience with aviation reservation systems strongly preferred
- Familiarity with freight, logistics, passenger services, or reservations operations a plus
- Strong attention to detail with the ability to accurately manage fares, fees, and related transactions
- Sound judgment and critical thinking skills in time-sensitive situations
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office (especially Excel); additional languages a plus
- Knowledge of FAA and TSA regulations, or willingness to learn
Benefits
- Shift differential pay
- Hourly pay plus monthly, quarterly, and annual bonus incentives
- Pay-for-performance opportunities
- Collaborative, fun, and engaging company culture