Digital Customer Success Manager (CSM)
NearmapCarlsbad, California, United States
Posted April 3, 2026
Full Time
About the Company
Nearmap is the Australian-founded, global tech pioneer innovating the location intelligence game.
Job Description
Nearmap is seeking a Digital Customer Success Manager (CSM) to drive adoption, retention, expansion, and satisfaction for our digital-first customer segment.
Requirements
- 2-3 years experience in Customer Success, Account Management, or SaaS Support roles
- Strong analytical skills and experience using CS tools like Gainsight, Looker, Salesforce
Benefits
- Flexible time off
- 4 extra 'YOU' days off each year
- Company-sponsored volunteering days
- Generous parental leave policies
- Work from Overseas Policy
- Discounted Private Health Insurance plans
- Monthly wellbeing and technology allowance