Operations Specialist (Entry-Level Logistics Ops)

We are seeking an Operations Specialist to support daily logistics execution across shipments, customer updates, and internal coordination. This role is ideal for detail-oriented candidates who can thrive in a fast-paced environment, manage high-volume tasks, and ensure shipments are tracked, updated, and resolved efficiently.

Requirements

• Monitor active loads/shipments and maintain status accuracy in the TMS
• Track pickup and delivery milestones and ensure on-time performance
• Communicate shipment updates to internal teams and clients as needed
• Coordinate with carriers, dispatch teams, drivers, and warehouse contacts
• Identify issues (missed pickups, delays, appointment problems) and escalate quickly
• Support documentation flow (PODs, BOLs, rate confirmations, invoices)
• Maintain clean, accurate operational records and load notes
• Assist with exception management and basic claims support as needed

Benefits

• Opportunities for growth and development