Access Scheduler

The Access Scheduler is responsible for improving patient access and health system utilization by scheduling patients across multiple access points, facilitating access to Methodist Hospital services, and developing an understanding of complex patient scheduling needs.

Requirements

• Facilitates access to Methodist Hospital services
• Develops understanding of complex patient scheduling needs
• Maintains competence in use of scheduling and web applications
• Serves as a liaison between physicians, physician's office staff, and the hospital
• Assists in the coordination of care across the health system
• Provides exceptional customer service while assisting patients obtaining access to Medical Services at the health system
• Maintains positive attitude when speaking with patients and internal and external care teams
• Registers patients in the electronic registration system in a courteous and timely manner, collecting appropriate demographic data
• Makes sure all patient information (insurance, PCP, phone numbers) are accurate
• Demonstrate good communication style and interpersonal communication skills with patients/families
• Maintains safe, clean and neat work environment

Benefits

• Competitive pay
• Excellent benefits
• Great work environment