Student Worker - ITS Lab Monitor
Nevada State UniversityLas Vegas, Nevada, United States
Posted December 17, 2025
Full Time
About the Company
Nevada State University, a four-year Minority Serving public institution with a statewide mission, is dedicated to excellence in teaching and learning and committed to the advancement of a diverse and largely underserved student population.
Job Description
Nevada State University invites applications for the position of Student Worker - ITS Lab Monitor for the Information and Technology Services department. The job involves providing general technology support to computer lab patrons, monitoring lab activities, and assisting ITS staff with events and classroom services.
Requirements
- Provide general technology support to computer lab patrons
- Monitor Lab activities to ensure Nevada State University Safety, Security and Technology Use Policies are followed.
- Ticket creation and work order routing.
- Password resets.
- Basic troubleshooting, training, and configuration issues related to hardware, software and campus network services.
- Assist in the development of training materials and knowledge base articles related to computer use and software applications.
- Assist ITS staff with regard to events, classroom services, hardware & software deployments and other related activities.
- Maintain work area and equipment in a clean and orderly condition.
- Maintain high-level of professionalism at all times.
- Understand and follow written and orally communicated instructions.
- Provide feedback to management to improve and streamline business processes and best practices.
Benefits
- Hourly Rate: $12.00 per hour
