Product Support Associate (Voice)
Newfold DigitalCebu, Philippines
Posted March 12, 2026
Full Time
About the Company
Network Solutions is a trusted company that helps people get online and stay ahead, providing security, domain names, and digital identity management.
Job Description
Provide excellent customer support to Network Solutions customers through phone and email, troubleshoot technical issues, and educate customers on product information.
Requirements
- At least 6 months to 1 year of Customer Service experience supporting phone
- Basic understanding and knowledge of internet principles, terminology, and functionality
- Typing speed of at least 35 WPM
- Knowledge of web hosting (preferable)
Benefits
- Work-life balance
- Diversity and inclusion culture
- Competitive HMO benefits
- Punctuality Bonus
- Generous Vacation policy