Sales - CRM Analyst

We are seeking a talented and detail-oriented CRM Analyst to join the Newterra team in the water filtration industry. As a CRM Analyst, you will play a crucial role in managing and optimizing our customer relationship management (CRM) system to enhance customer engagement, increase sales, and improve overall business performance.

Requirements

• Bachelor's degree in business, marketing, or a related field (or equivalent experience)
• Proven experience as a CRM Analyst or in a similar analytical role
• Strong proficiency in CRM software (e.g., Salesforce, Microsoft Dynamics) and related tools
• Proficiency in data analysis, reporting, and visualization using tools like Excel, Power BI, or Tableau
• Excellent analytical skills with the ability to interpret complex data and derive actionable insights
• Solid understanding of customer lifecycle management and marketing principles
• Strong attention to detail and the ability to handle and manipulate large datasets
• Excellent communication and collaboration skills to work effectively with cross-functional teams
• Experience in the water filtration or environmental industry is a plus
• Microsoft Certification: Dynamics 365 Fundamentals (CRM) preferred

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance