Helpdesk Specialist
NexiGreater Poland Voivodeship, Poland
Posted May 29, 2026
Full Time
About the Company
Nexi, formed from the merger of Nexi, Nets, and Sia, is a leading European digital payments provider operating in over 25 countries. Offering comprehensive, secure, and intuitive payment solutions for individuals, businesses, and financial institutions, Nexi aims to drive Europe's transition to cashless transactions through innovative technology and sustainable practices. The company is distinguished by its global scale, local presence, and commitment to simplifying and securing digital payments.
Job Description
Shape the Future of Payments with Nexi in 2026. As a Helpdesk Specialist, you'll join a collaborative and forward-thinking team based in PoznaÅ, ensuring the smooth operation of users' work environments, responding quickly to support requests, and resolving technical issues efficiently.
Requirements
- Approximately 1.5ā2.5 years of experience in a similar role.
- Relevant education or strong hands-on IT knowledge.
- Very good knowledge of Windows operating systems and Microsoft Office/365.
- Basic knowledge of LAN networks.
- Ability to work independently, good time and task organization, and a user-oriented mindset.
- Experience working with ticketing systems and closing requests within agreed timelines.
- Strong communication skills, ability to work effectively in a team, while also being independent and accountable.
- Analytical mindset with strong problemāsolving skills, willingness to learn, and continuous professional development.
Benefits
- Attractive salary
- Competitive benefits package
- Tech equipment
- Opportunity to grow and develop
