Customer Expansion Account Executive (Small Business)

Nextiva is looking for an Expansion Account Executive to drive customer growth and deliver better outcomes by identifying real business challenges and delivering meaningful solutions using their AI-powered customer experience platform.

Requirements

• 2+ years' experience in sales, account management, or customer-facing roles in a fast-paced environment
• Proven ability to meet or exceed performance goals (revenue, retention, or activity-based metrics)
• Strong communication skills with the ability to simplify complex concepts
• Comfortable with outbound engagement and proactive customer communication
• Highly organized with strong follow-through and attention to detail
• Coachable and open to feedback, with a track record of applying it
• Self-motivated and resourceful, with a willingness to continuously learn and apply new tools
• Interest in AI and technology

Benefits

• Competitive base salary + uncapped commission
• Opportunity to grow and advance your career with a company at the forefront of AI-powered customer experience
• Health insurance (Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage)
• Life insurance (24 times your monthly salary)
• Work-Life Balance (10 personal days before first anniversary, 12 vacation days on first anniversary, and 5 personal days annually thereafter in addition to vacation time)
• Financial Security (30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA))
• Wellness (Employee Assistance Program and comprehensive wellness initiatives)
• Growth (Access to ongoing learning and development opportunities and career advancement)