Customer Support Representative (M-F/Night Shift)

Redefine the future of customer experiences. Nextiva is reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation-centric platform. The company culture is forward-thinking, customer-obsessed, and built on the belief that meaningful connections drive better business outcomes.

Requirements

• Advanced English proficiency (C1–C2 level), both spoken and written
• 2+ years customer service experience, preferably in a call center, technical support or help desk environment
• Hardware and/or networking knowledge preferred
• Working knowledge of PC and Mac operating systems and Microsoft Office Applications

Benefits

• Comprehensive medical coverage
• Life insurance
• Disability insurance
• Traumatic injuries insurance
• Critical diseases insurance
• Paid Time Off
• Paid Sick leave
• Paid parental leave
• Paid holidays
• Employee Assistance Program
• Wellness initiatives
• Ongoing learning and development opportunities
• Career advancement