Technical Support Representative (M-F/Night Shift)
NextivaScottsdale, Arizona, United States • Ukraine
Posted April 28, 2026
Full Time
About the Company
Nextiva is a global leader in customer experience and team collaboration through its AI-powered, conversation-centric platform.
Job Description
Nextiva is seeking a Technical Support Representative to deliver exceptional customer experiences. The ideal candidate will be on the front lines of solving customer issues, leveraging modern tools, and working in a fast-paced, learning environment.
Requirements
- 2+ years of customer service experience
- Working knowledge of PC and Mac operating systems and Microsoft Office applications
- Advanced English fluency required
Benefits
- Comprehensive medical coverage
- Life, disability, traumatic injuries and critical diseases insurance
- PTO for all employees
- Paid Sick leave
- Paid parental leave
- Paid holidays
- Employee Assistance Program
- Wellness initiatives
- Access to ongoing learning and development opportunities
- Career advancement
