CCR Healthcare
Nexus Recruitment GroupManila, Philippines
Posted January 6, 2026
Full Time
About the Company
Nexus Recruitment Group is a leading recruitment consultancy that specializes in placing high‑potential talent across technology, finance, and healthcare sectors. Leveraging a data‑driven sourcing model and a proprietary AI‑powered matching platform, the firm delivers bespoke talent pipelines tailored to each client’s culture and performance needs. Its distinctive edge comes from a global network of industry specialists, a consultative partnership approach, and a strong commitment to diversity and inclusion. In addition to placement services, Nexus offers employer branding, workforce analytics, and talent‑development programs to help organisations build resilient, future‑ready teams.
Job Description
We are hiring a Customer Service Representative for our US Healthcare Account. In this role, you will handle inbound and outbound calls related to healthcare claims, benefits, and insurance coverage.
Requirements
- At least High School Graduate or 1st-Year College Undergraduate
- Minimum 1 year of voice experience in a US Healthcare Support account
- Knowledge in explaining healthcare benefits and handling insurance claims
- Familiarity with CMS-1500 and UB-04 medical claim forms
- Excellent English communication skills
Benefits
- Fixed weekends off with 8-hour shifts
- Day 1 HMO coverage for you and 2 dependents (FREE)
- 20,000 Sign-on Bonus after 6 months
- Rice allowance
- Clothing allowance
- Medical cash allowance
- Free lunch for onsite employees
- Training and development programs
- Employee engagement activities
- Opportunities for internal career growth
