AI Solution Strategist

We're looking for an AI Solution Strategist to operate at the crossroads of AI product strategy, (pre) sales and customer success, defining, developing, and launching conversational AI agents that power live customer interactions.

Requirements

• Bachelor's degree in Computer Science, Information Systems or a related discipline (or demonstrated equivalent experience)
• MBA or similar experience combining technology and business operations is a notable advantage
• Proven ability to juggle multiple high-stakes projects at once
• History of rallying cross-functional teams toward delivery in demanding environments
• Solid grasp of software development fundamentals, product management, and engineering workflows
• Experience with conversational design principles and customer experience strategy
• Practical understanding of what's involved in deploying AI that reliably serves real customers at volume
• Sharp written and verbal communicator
• Strong critical thinking and comfort with ambiguity, able to make sound calls with incomplete information
• Effective at aligning diverse stakeholders and maintaining momentum across workstreams