AI Solutions Delivery
NICENew Jersey, United States
Posted May 27, 2026
Full Time
About the Company
NiCE is a global company that uses software products to deliver extraordinary customer experiences, fight financial crime, and ensure public safety.
Job Description
At NiCE, weâre seeking an AI Solution Delivery Engineer to join our IT AI Center of Excellence and accelerate delivery of AI agents across the company. The role involves building internal AI agents powered by Anthropic Claude Cowork and other LLMs, with responsibility for designing skills, agent logic, tool usage, and end-to-end solution flows using low-code platforms.
Requirements
- 4+ years of experience in technical or analytical roles
- Hands-on experience with at least one major LLM platform (Claude strongly preferred; ChatGPT/Copilot Studio )
- Strong prompt engineering, including system prompt design
- Familiarity with multi-agent and autonomous agent architectures
- Comfort with low-code automation platforms: Power Automate, n8n
- REST, JSON, and webhook literacy
- Strong stakeholder management & communication
- Fluency in English
Benefits
- Generous Paid Time Off
- 401k Matching
- Health Insurance
- Relocation Assistance
- Visa Sponsorship