AI Solutions Delivery Engineer
NICEPune, Maharashtra, India
Posted May 12, 2026
Full Time
About the Company
NiCE is a global company that provides software products to deliver extraordinary customer experiences, fight financial crime and ensure public safety.
Job Description
We are seeking an AI Solutions Delivery Engineer to join NICE IT AI Center of Excellence and accelerate delivery of AI agents across the company. The role involves building internal AI agents powered by Anthropic Claude Cowork and other LLMs, with responsibility for designing skills, agent logic, tool usage, and end-to-end solution flows using low-code platforms.
Requirements
- 4+ years of experience in technical or analytical roles
- Hands-on experience with at least one major LLM platform (Claude strongly preferred; ChatGPT/Copilot Studio )
- Strong prompt engineering, including system prompt design
- Familiarity with multi-agent and autonomous agent architectures
- Comfort with low-code automation platforms: Power Automate, n8n
- REST, JSON, and webhook literacy
- Strong stakeholder management & communication
- Fluency in English
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance