Implementation Engineer, CX

At NiCE, we’re game changers. We set the highest standards and execute beyond them. Implementation Engineers collaborate with clients to implement NICE products, acting as experts in configuring the client’s NICE portal and integrating it into their business processes.

Requirements

• Collaborate with clients to gather requirements and design tailored implementation strategies
• Configure contact center solutions, including advanced call flows, IVR paths, APIs, and integrations
• Manage multiple client engagements simultaneously, ensuring timely and high-quality delivery