Manager , Business Consulting (AI, CCaaS)

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them.

Requirements

• 18+ years of experience in contact center, CCaaS, customer success, professional services, digital transformation, AI adoption, or value realization
• 4+ years of experience leading direct reports in a customer-facing or consulting environment
• Strong experience working with enterprise customers in complex, matrixed environments
• Proven success driving measurable business outcomes and KPI improvement

Benefits

• Generous Paid Time Off
• 401k Matching
• Relocation Assistance