Senior IT Software Engineer (AI)

Role Overview

The Senior Software Engineer is a customer-facing role responsible for implementing, configuring, and delivering AI-driven and Conversational AI solutions across the NiCE ecosystem.

What You Will Do

Design, build and integrate APIs, webhooks, and microservices connecting LLMs and AI models to enterprise platforms and workflows.

Why It Might Be a Fit

Strong understanding of AI and NLP technologies, including LLMs, RAG, AI agents, GPTs, and Copilot-style assistants.

Requirements

• Bachelor’s degree in Computer Science or a related field.
• 4–7 years of software development experience building scalable, high-performance enterprise applications.
• Strong understanding of AI and NLP technologies, including LLMs, RAG, AI agents, GPTs, and Copilot-style assistants.
• Hands-on experience with automation and orchestration tools such as n8n, Copilot Studio, or similar platforms.
• Proficiency in REST APIs, JSON, cloud SDKs, and integration technologies.
• Familiarity with vector databases, embeddings, and RAG architecture.
• Proven ability to translate business needs into practical AI solutions and measurable outcomes.
• Strong problem-solving skills with the ability to rapidly prototype, debug, and deliver solutions.
• Demonstrated passion for AI, continuous learning, and applying emerging technologies to improve workflows.
• Ability to thrive in a fast-paced environment, managing multiple priorities and adapting quickly to change.

Benefits

• NiCE-FLEX (hybrid work model)
• Endless internal career opportunities
• Collaborative and creative work environment
• Opportunity to learn and grow in a fast-paced environment