Senior Professional Services Engineer, CX
NICEManila, Philippines
Posted March 16, 2026
Full Time
About the Company
NICE Ltd. is a global company that provides software products used by 25,000+ businesses to deliver customer experiences, fight financial crime, and ensure public safety.
Job Description
At NiCE, we challenge our limits and play to win. As a Senior Professional Services Engineer, you will deliver specialized expertise and solutions for NICE products and services, combining technical and business responsibilities to provide cutting-edge solutions to clients.
Requirements
- Bachelor's degree in technical or business field
- 5+ years of professional experience
- Proven expertise in AI and contact center technologies
- Familiarity with generative AI models, NLU techniques, and automation principles
Benefits
- Flexible Work Model
- Internal career opportunities across multiple roles and disciplines