Senior Technical Account Manager
NICEManila, Philippines
Posted March 24, 2026
Full Time
About the Company
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime and ensure public safety.
Job Description
At NiCE, we are looking for a Senior Technical Account Manager to join our team. The successful candidate will be responsible for managing enterprise-level accounts, resolving technical issues, and driving company growth. The role requires a strong technical background, excellent communication skills, and the ability to work in a fast-paced environment.
Requirements
- Bachelor’s degree in Business Management or related field, or equivalent work experience
- 10+ years in customer account relationship management
- 5+ years of successful Enterprise Account Management in presales or post-sales, including program or project management
- Strong communication and presentation skills with both C-level and operational stakeholders
- Technical expertise in Contact Center, Telecommunications, Cloud-based Software, and Security, with strong problem-resolution skills
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Hybrid Work Model (2 days office, 3 days remote)
- Professional Development Opportunities
- Global Company with Multiple Locations