SUPPORT SPECIALIST
NielsenMexico City, State of Mexico, Mexico
Posted February 11, 2026
Full Time
About the Company
Nielsen invented the very concept of market share. Today, our data and insights continue to provide the essential foundation that makes markets possible in the rapidly evolving world of commerce.
Job Description
Think about the billions of purchases that consumers make every single day around the world. Imagine trying to make sense of the trillions of data points that represent these purchases. From a family doing online shopping for household essentials to a quick run to the supermarket, Nielsen is measuring the entire consumer path to purchase.
Requirements
- 3+ years of experience in technical support or related areas.
- Passion for solving client issues and a champion of great customer service.
- Strong fundamentals and interest in application support, infrastructure knowledge, with a software engineering background.
- Good knowledge of SQL, UNIX scripting, and python.
- Familiarity in technology area like UNIX, automation tools, cloud, API management, database, monitoring tools, big data, infrastructure services, etc.,
- Sound SDLC skills, preferably with experience in an agile environment
- Excellent communication skills, with the ability to effectively interface across cross-functional technology teams and the business stakeholders
- Functional knowledge of Market research, FMCG industry, and big data is a plus.
Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)